TERMS & CONDITIONS FOR ALL ACTIVITIES & EVENTS
We much look forward to welcoming you to Glenmore House & Garden (“Glenmore”) soon. In the meantime, we ask that you note and agree to the following Terms & Conditions please.
Changes, Cancellations & Refunds
We reserve the right to cancel or change the dates and details of individual sessions, days & other activities. If we cancel or make changes that are unacceptable to you, we will refund in full the fee paid. If you’re unable to attend a session or activity on a particular day and give us at least 7 days’ notice, we will refund the fee paid less an administration fee of $33-00. Where possible, we will offer substitute sessions and days on alternative dates that are acceptable to you (particularly in relation private days which are tailored with Covid uncertainty in mind). Because the number of participants attending each session, day or activity is often limited, we may need to offer you an alternative date.
COVIDsafe: Glenmore House is a registered COVIDsafe business with a COVID-19 safety plan. We ask that you please adhere to those guidelines during your visit and ask that you not attend your event if you feel unwell on the day. From 11/10/21 all visitors and participants must provide proof of double vaccination. You will also be required to scan our QR Code on entry and adhere to the physical distancing and mask wearing rulings applicable on the date of your event.
Appropriate Clothing and a Watchful Eye
Like most rural properties, Glenmore is not without hazards. There are varying surfaces, such as wooden fence rails & stone walls, and uneven ground, including driveways, paths, steps & water features. So it’s essential that you wear appropriate footwear and maintain a watchful eye. Please always remain within those areas as directed and, if required to open a gate, be sure to close it immediately behind you. When attending Cooking Days, please also be mindful of hot pans and sharp utensils that may be used during sessions.
We always do our best to see that all reasonable care is taken in the administration of all activities & events which occur at Glenmore. However, please understand that all participants visit and attend activities & events at Glenmore at their own risk. To the extent permitted by law:
- We will not accept liability for any direct, indirect or consequential injury, loss or damage to persons and property arising in any way from enrolment or attendance at sessions, days, activities or events
- Where we cannot exclude liability, our liability will be limited to the resupply of equivalent services and goods, where applicable.
Glenmore House, 1 January 2021